UK orders for delivery to a UK address have two (2) delivery options – home delivery or free school/club delivery. Please see below for further information about UK delivery options.
We always aim to dispatch all goods in stock as quickly as possible regardless of the delivery service selected, and usually within 10 working days. These lead times can change for bespoke made items and we will endeavour to keep your Club/School representative informed with delivery dates.
Home Delivery - This is our standard delivery option, unless specifically instructed (see below) the site will automatically provide this service. Our usual delivery service is via Royal Mail Tracked Post, however on occasions a courier company (APC Overnight) will be used. All parcels will require a signature on delivery to ensure a safe traceable receipt of your goods. If you are not available to collect and sign on for your parcel a calling card will be left for you to arrange collection/redlivery in the usual way. If you have special requests regarding leaving your parcel in a secure place please include these in the “special instructions” when proceeding with your order we will do our best to ensure our carriers adhere to these instructions.
Free Delivery - If you require the `free delivery` option you will need to enter the word either school or your club code in the `Promotional Code` box when prompted at the checkout. After typing in this code you will see that the shop cart has deducted the cost of delivery. Your items will then be dispatched to the PE department at your School or to your Club representative, it then becomes your responsibility to collect your parcel from them. Please ensure that you provide as much detail as possible (pupil name/class/age etc) on your order (please use the special instructions section of the order form) so that your delivery can be carried out as quickly as possible.
Delivery of bespoke items
If you order goods which are “made to order” we will try to provide lead time information on the individual product information, this can sometimes apply to certain brands of teamwear, particularly playing kits. Lead times can vary between brands and at different times of the year and as products are generally manufactured abroad can be subject to unpredictable delays in shipping, however we will endeavour to keep your school/club representative informed should this situation arise.
On rare occasions, we may need to split the delivery of your order into parts based on stock availability. If you have requested club/school delivery the back ordered items we will sent via the school PE department/club representative as per your original order. For orders with home delivery these items will be delivered via Royal Mail Signed for Post. Once again, please ensure that as many details (pupil name/class/age etc) are provided in the special instructions section of the order from so that your delivery can be carried out as quickly as possible.
Collection from our warehouse
If you would like to collect your order from our factory please proceed with your order as normal and type collect in the ‘promotional code’ box when prompted at the checkout. Please also enter details of your intended collection time in the special instructions section of your order form to ensure we have your goods ready for your arrival. We will require your order confirmation on collection. The warehouse is open from 9 am – 5pm on weekdays, driving directions can be found on the Contact Us section of this website.